Softlogic Systems

Call Center Services

Softlogic offers a full-range of services to our clients. Softlogic assures its clients of the quality and security of the information results. It is fully supported with reliable IT systems and infrastructure and fully equipped, highly-trained and customer- friendly professional staff. We have 9 years of experience in performing the following services:

Outbound Telemarketing Service

Our outbound call centre contact specialists are part of a close knit team of well trained and experienced professionals. It's their task to help increase your sales, test new markets, follow up mailings, clean your database, build relationships and ultimately boost your business.

SOFTLOGIC outbound call centre like to talk your language. We are experts at making outbound calls on your behalf and helping you achieve profitable and long term relationships with your customers. Before commencing any work, intensive preparation and planning is undertaken in consultation with you the customer. We will then implement a strategy that parallels your requirements and sets in place a tangible tool to measure success.

At Softlogic, we only do one thing and we do it exceptionally well: turning leads into sales. Nothing more, nothing less – no questions asked. Once we take on your telemarketing campaign, we will make it work – you can take our word for it.

Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc.

The range of services in Softlogic Outbound Call Centre Services includes:

Sales

  • Telemarketing services
  • Appointment Setting
  • Lead generation / qualification
  • Prospecting
  • Promoting new services or products

Credit Management

  • Credit verifications

Processing

  • Student Loan Consolidations Processing
  • Debt Consolidation Processing
  • Mortgage Refinance Processing

Market Research

  • Research surveys
  • Opinion surveys

Verification Service

  • 3rd party verification service
  • Insurance verifications

Inbound Call Center Service

As communication technology continues to evolve there is one fact that will never change. People will always need to speak to people. Companies now recognize that Quality BPO & Software Development Services their inbound call handling can be easier than having an in-house inbound call centre whilst also offering greater flexibility and cost savings.

Here at SOFTLOGIC’s inbound call centre we can offer you measurable customer contact 24 hours daily and ensure all enquiries are serviced by trained intelligent contact specialists. This will enable you to concentrate on your core business.

The range of services in Softlogic Inbound Call Centre Services includes :

  • Customer Helplines
  • E-Mailing Customers
  • Customer Information and Support Lines
  • Inbound Telemarketing /Up-Selling & Cross-Selling

Having operated the Skill Development Center through which we have serviced many international customers, we clearly understand the delivery commitments / expectations of the foreign clients and we are confident of providing professional & quality service to our customers.

Back Office Service

  • Word processing
  • Online data entry, Offline data entry
  • Information processing
  • Forms Processing, Documents processing
  • Data Conversion
  • Proof reading, Copy editing, Email Processing & Claim processing

Having operated the Skill Development Center through which we have serviced many international customers, we clearly understand the delivery commitments / expectations of the foreign clients and we are confident of providing professional & quality service to our customers.

Untitled Document

Copyright 2016. All Rights Reserved. Softlogic Systems Pvt. Ltd.